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Hot FitnessFitness Near MeMarylandBaltimoreDowntown WestFitness in South Charles StreetPlanet Fitness
Planet Fitness ico

Planet Fitness
- 100 S Charles St, Baltimore, MD 21201

Gym, Fitness center ★4.0

100 S Charles St, Baltimore, MD 21201, USA

4.0
I have been going to this location since 2018. I have had some great experiences at this location, but over the last two years it has taken a downward turn. I needed to freeze my account last fall, due to work. I knew I wouldn’t be able to go as often or at all due to a busy season and I did a 4 month freeze. I was billed for all 4 of those months and when I noticed the billing charges, I went to the location and spoke to SEVERAL staff, even asst managers, but never the manager that could issue that refund to me. They would not give me a contact number or email, so I felt that I was at an impasse. I have since canceled my membership, but when I tell you about the unprofessionalism of this location.I walked in to cancel because I did not know any other way to cancel but to go in person or write a letter but why would I choose snail mail?Anyway, apparently you can cancel when you log into your account on the website - Not the app! Only the website, because that’s super convenient?I walk into this location to no one at the front, a messy counter, and takeout just on the back counter for everyone to see.I finally see the lead employee (I assume) come to the front but she is having her hair braided by someone in the back- they speak about setting up a room in the back for her to get her hair done. I thought that those back rooms were for tanning, massage chairs and beds?She did see me but was eating so didn’t approach me until her friend told her to wait on me. Then when I mentioned I wanted to cancel my membership, she cut me off and quickly said - ‘go on the site and cancel’. I feel like if I knew how to cancel that way, I wouldn’t have bothered to come in and you think she would have understood that. She was very cold and nonchalant and the fact that she couldn’t be bothered to help me because I was disrupting her hair appointment and her eating her takeout, was so crazy. She was terrible and if that’s the standard of the person in charge for this location, you may want to retrain. I have to now find a way to reach out to corporate and get my money back or tag them all over my social. This is absolutely horrible staff and I wish it was better because I used to like going here. Please do better. - Shivonne Beverley
Planet Fitness Overview Intro Gym Detail Photos Location Reviews

Planet Fitness Introduce

For many Marylanders, the biggest barrier to starting a fitness routine isn’t a lack of desire but a lack of comfort. Traditional gyms can sometimes feel intimidating, crowded, and overwhelming. This is where Planet Fitness comes in. Known for its "Judgment Free Zone" philosophy, Planet Fitness aims to create a welcoming and non-intimidating environment for people of all fitness levels. This location, situated in the heart of downtown Baltimore, provides a convenient and affordable option for those seeking a place to get in shape without the pressure or high costs often associated with other gyms.

Planet Fitness’s brand is built on accessibility and affordability, offering a straightforward approach to fitness. While the gym may not cater to the hardcore bodybuilding crowd, it provides a full suite of cardio and strength equipment that is more than enough for most fitness routines. The gym's low monthly fees and no-frills approach make it a popular choice for students, young professionals, and families in the Baltimore area. However, it's important to be aware that the high volume of members, coupled with a minimal staff, can sometimes lead to issues with customer service and access to certain amenities, as noted by some online reviews. While the core promise of a "Judgment Free Zone" is appealing, it's worth considering the potential for a less than ideal experience when it comes to account management and staff availability.


Location and Accessibility

Planet Fitness is strategically located in a high-traffic area of downtown Baltimore. The gym's address is 100 S Charles St, Baltimore, MD 21201, USA. This prime spot places it steps from the Inner Harbor, Camden Yards, and the Stadium District, making it an extremely convenient option for those who work downtown or live in the surrounding neighborhoods. Its central location, combined with excellent highway access and proximity to multiple public transportation options, makes it a practical choice for a wide range of residents. The gym is housed within a large office building, which also includes a variety of other amenities like a food court and a convenience store.

The facility is designed to be accessible to everyone. It features a wheelchair-accessible entrance, parking lot, and restroom, ensuring that individuals with mobility challenges can visit the gym comfortably. The central location is a major plus, as it's a simple walk for many who are in the downtown area. However, the high volume of foot traffic and the gym's popularity may contribute to the crowds that some members have noted, particularly during peak hours. The convenience of the location is undeniable, but it's a balance to consider against the gym's operational model.


Services Offered

Planet Fitness offers a clear, two-tiered membership structure designed to provide members with options based on their budget and fitness needs. The standard Classic membership offers unlimited access to your home club and a variety of free perks. For those who want more flexibility and additional amenities, the PF Black Card® membership provides significant added value. It's important to understand the details of each tier to choose the one that best suits your lifestyle and goals. The gym’s core services are centered on providing a wide range of equipment and digital resources to support a variety of workouts.

The PF App is a key part of the membership, offering hundreds of on-demand workouts for all fitness levels. This digital component allows members to get guidance and inspiration even when they are not at the gym. However, the premium workouts are exclusive to the Black Card membership. The gym’s value proposition is built on making fitness accessible and straightforward, with services and perks that are easy to understand and use.

  • Classic Membership: Provides unlimited access to your "home club," free Wi-Fi, and access to the PF App workouts. Members can also take advantage of partner rewards and discounts.
  • PF Black Card® Membership: This premium tier includes all Classic membership benefits, plus the ability to use any Planet Fitness location worldwide, bring a guest anytime for free, and access exclusive PF+ workouts in the app.
  • Free In-Club Fitness Training: All members have access to certified trainers for small group fitness classes or to learn about the equipment.
  • Digital Workouts: The free PF App offers a variety of workout videos and a personal fitness tracker to help you stay on track.
  • Restrooms and Showers: All locations have restrooms and showers available for members' use.

Features / Highlights

Planet Fitness is known for a few key features that set it apart in the gym industry. The "Judgment Free Zone" is a core tenet of their brand, creating an environment where people feel comfortable working out regardless of their size, shape, or fitness experience. This philosophy is highly appealing to those who may have been intimidated by other gyms in the past. Another major highlight is the low cost of a standard membership, which makes it one of the most affordable options in the market. The amenities available with the PF Black Card® membership are also a significant draw for many members.

However, some of the gym's highlights, especially the amenities, come with a potential for disappointment if not managed properly. As noted in customer reviews, access to the Black Card amenities can be a challenge due to a lack of staff presence at the front desk. This can be frustrating for members who are paying a premium for these perks but are unable to use them consistently. While the brand promises a great value, the execution at this specific location may fall short for some individuals.

  • The "Judgment Free Zone": A non-intimidating and welcoming environment for all fitness levels.
  • Affordable Membership: Low monthly fees make fitness accessible to a wider audience.
  • PF Black Card® Amenities: Includes access to massage chairs, HydroMassage™, and a 50% discount on select drinks, which are great for post-workout recovery.
  • Global Access: The PF Black Card® allows you to use any Planet Fitness location worldwide, which is a great benefit for those who travel frequently.
  • Bring a Guest: PF Black Card members can bring a friend for free every time they visit, making working out a social activity.
  • Wi-Fi: The gym offers free Wi-Fi for all members, a convenient feature for staying connected.

Contact Information

For more information on memberships or to ask a question, you can contact the Planet Fitness location directly. It is recommended to visit their website for the most accurate and up-to-date information on their hours and services.

Address: 100 S Charles St, Baltimore, MD 21201, USA

Phone: (443) 388-9962


What is worth choosing

For Maryland residents, and particularly those in the downtown Baltimore area, choosing a gym is a balance of cost, convenience, and value. Planet Fitness is a compelling option for those who are looking for a straightforward, low-cost gym without the pressure and judgment often found in more expensive facilities. The gym's core value proposition—making fitness accessible to everyone—is a powerful draw. The availability of a wide range of cardio and strength equipment at a low monthly price is a significant advantage that is hard to beat.

However, it is important to manage expectations and understand the full scope of what you are signing up for. The negative reviews about unprofessional staff, lack of staff presence at the front desk, and a difficult cancellation process highlight some of the potential pitfalls. While a Black Card membership offers great amenities on paper, the lack of staff to facilitate their use can be a point of frustration. For those who are highly self-motivated and primarily use the core gym equipment, the Classic membership offers an incredible value. The gym's low prices and inclusive atmosphere make it an excellent entry point for new gym-goers. For anyone in Baltimore who is looking for a no-frills, low-cost gym in a convenient downtown location and is prepared to navigate potential customer service challenges, Planet Fitness can be a great place to start your fitness journey.

Planet Fitness Gym

  • Gym

  • Perks: Partner Rewards & Discounts

    Available with both Classic and PF Black Card® Memberships

  • PF App Workouts

    Available with both Classic and PF Black Card® Memberships

  • Free WiFi

    Available with both Classic and PF Black Card® Memberships

  • Unlimited Access to Home Club

    Available with both Classic and PF Black Card® Memberships

  • Use of Any Planet Fitness Worldwide

    Available with PF Black Card® Membership

  • PF+ Exclusive App Workouts

    Available with PF Black Card® Membership

  • Premium Perks: Partner Rewards & Discounts

    Available with PF Black Card® Membership

  • Bring a Guest Anytime

    Available with PF Black Card® Membership

  • Use of Massage Chairs

    Available with PF Black Card® Membership

  • Use of HydroMassage™

    Available with PF Black Card® Membership

  • 50% Off Select Drinks

    Available with PF Black Card® Membership

Planet Fitness Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Amenities

  • Restroom
  • Wi-Fi
  • Atmosphere

  • Shower
  • Planning

  • Membership required
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Planet Fitness Photos

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Planet Fitness Location

Planet Fitness

100 S Charles St, Baltimore, MD 21201, USA

Planet Fitness Reviews

An average rating of ★4.1 from 870 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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