Crunch Fitness Hoboken: Your Community Gym in New Jersey

Crunch Fitness - Hoboken Introduce

For residents of Hoboken and the greater New Jersey area, finding a gym that fits your lifestyle and fitness goals can make all the difference. Crunch Fitness - Hoboken, located at 113 River St, is a well-known name in the fitness world, offering a mix of personal training, classes, and a range of amenities designed to support your wellness journey. It’s more than just a place to lift weights; it’s a community hub where individuals can work towards their health and fitness goals. The atmosphere aims to be motivational and supportive, providing a wide array of equipment and services to cater to different workout styles. The gym operates on a membership-required basis, ensuring that members have consistent access to all the facilities and professional guidance available.

Located at 113 River St, Hoboken, NJ 07030, the Crunch Fitness branch is centrally positioned for easy access. Its location in the heart of Hoboken makes it a convenient spot for local residents, whether you’re walking, biking, or driving. The gym is committed to accessibility, offering a wheelchair accessible entrance, parking lot, and restroom, making it a welcoming place for a diverse range of members. This focus on inclusivity ensures that more people in the community can access the gym and its services.

Crunch Fitness - Hoboken provides a comprehensive list of services to help you reach your health and fitness objectives.

Personal Training: For those seeking a more structured and personalized approach to fitness, the gym offers personal training. These sessions provide one-on-one guidance from certified professionals who can design a workout plan tailored to your specific needs, whether you're looking to build strength, lose weight, or improve athletic performance.
Nutrition Consulting: Achieving fitness goals goes beyond exercise. The gym also offers nutrition consulting, where experts can provide guidance on a healthy diet to complement your workout routine. This holistic approach ensures you are fueling your body correctly for optimal results.
Youth Classes: Recognizing the importance of fitness at all ages, Crunch Fitness offers youth classes. This service is designed to introduce younger members to a healthy lifestyle in a fun and engaging environment, promoting good habits from an early age.

Beyond the core services, the gym includes a number of features and amenities that enhance the overall member experience.

Sauna: After a tough workout, members can relax and recover in the sauna. Saunas are known for their health benefits, including muscle relaxation and stress reduction.
Shower Facilities: The gym provides shower facilities, making it convenient for members to get ready for their day or evening after a workout. This is a crucial amenity for those who exercise before or after work.
Wi-Fi: For those who like to stay connected, the gym offers complimentary Wi-Fi, allowing you to stream music, podcasts, or follow along with online workout routines without using your mobile data.
Accessible Facilities: The commitment to accessibility is a highlight. With a wheelchair accessible entrance, parking, and restroom, the gym makes a conscious effort to be a facility for all community members.
Flexible Payment: The gym accepts various payment methods, including credit cards and NFC mobile payments, making transactions quick and easy.

You can get in touch with Crunch Fitness - Hoboken for more information, to inquire about a membership, or to set up a visit.

Address: 113 River St, Hoboken, NJ 07030, USA

Phone: (201) 656-9989

When considering a gym in New Jersey, it's worth taking a closer look at what Crunch Fitness - Hoboken has to offer. The gym is a popular choice for many reasons, including its wide range of services and amenities. Its central location makes it easy for residents to incorporate fitness into their busy schedules. The availability of personal training and nutrition consulting means that members can access expert guidance to help them achieve their goals, whether they are beginners or seasoned gym-goers. The inclusion of amenities like a sauna and showers provides a full-service experience, allowing members to de-stress and recover after a workout.

While a gym's amenities are important, the community and staff can also play a significant role in the overall experience. The gym aims to provide a space where members feel welcome and supported. As with any service, experiences can vary from person to person, and it’s always a good idea to consider all aspects of what a place has to offer. Some members have shared frustrations regarding customer service, particularly when dealing with third-party memberships, which is a point to consider. One member, for instance, detailed a difficult experience with delayed communication and a dismissive attitude from staff, which was disappointing and did not align with the "judgment-free" brand. However, this same customer also shared a positive update, noting that a manager named Tom took proactive steps to resolve the issue, showing a capacity for improvement and commitment to member satisfaction. Another customer described an uncomfortable encounter with a staff member who was dismissive and unhelpful, particularly when asked about membership details and included services.

These experiences highlight a key consideration: the importance of clear communication and helpful staff, especially for new members. While the gym provides valuable facilities and services, the human element of customer service is a crucial part of the decision-making process for any potential member. The gym’s range of equipment, classes, and amenities certainly make it a compelling option. The availability of personal training, nutrition consulting, and youth classes also makes it a valuable resource for the entire family. For anyone in New Jersey looking for a gym with a wide range of offerings in a convenient location, Crunch Fitness - Hoboken is an option that is worth exploring.

Crunch Fitness - Hoboken Gym

Gym
Nutrition consulting
Personal training
Youth classes

Crunch Fitness - Hoboken Details

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Offerings
Sauna

Amenities
Restroom
Wi-Fi

Atmosphere
Shower

Planning
Membership required

Payments
Credit cards
NFC mobile payments

Crunch Fitness - Hoboken Photos

Crunch Fitness - Hoboken Location

Crunch Fitness - Hoboken

New Jersey Hudson County Hoboken River Street

113 River St, Hoboken, NJ 07030, USA

Crunch Fitness - Hoboken Reviews

An average rating of ★4.3 from 286 user reviews.

cleanmachinesequipmentsaunalocker roompersonal trainerweightsshowersamenitiesmanagement

★ 5★ 4★ 3★ 2★ 1

Extremely Disappointed with Customer Service (Update Review at the end)I’m very disappointed with the lack of professionalism and poor customer service at Crunch Fitness Hoboken. I’ve been trying to resolve an issue involving my gym membership through a third-party provider (offered as a benefit through my employer), and my experience has been frustrating from start to finish.Two months ago, I was told by the third-party provider that Crunch needed to finalize paperwork to reactivate my membership. I reached out to the club multiple times—via messages and emails—and it took 13 days to get a response from the gym manager. That’s completely unacceptable for a basic membership issue and reflects a lack of care for customer support.This week, I reached out again to the same manager via email to confirm if my membership was reactivated before driving to the gym. After waiting two days with no response, I decided to call the gym directly. The person who answered the phone was incredibly rude and dismissive. They kept pushing me to deal with the third-party provider and made no effort to help on Crunch’s end, even when I explained that the third party had previously told me the gym needed to finish the reactivation process.When I calmly asked if there was anyone else at Crunch—besides the unresponsive manager—who works with these providers so I could copy everyone on an email and resolve this more efficiently, the staff member became increasingly impatient. He even told me I should “just get a membership directly through Crunch” to avoid these issues. When I explained that my job provides this benefit for free, he still responded with attitude and implied it was my problem to deal with because I wasn’t paying Crunch directly.After that call, I emailed both my third-party provider and the manager, Tom. Less than 15 minutes later, Tom finally responded, saying that if I re-enroll, my account should be active within a day or two—and that I was free to come in and use the gym in the meantime. He also told me to set a monthly alarm so I don’t forget to check in with the third-party provider to avoid cancellation again, and emphasized that this is a FitOn policy, not Crunch’s.While I appreciated the gesture of allowing me to use the gym before reactivation, I honestly found the email passive-aggressive in tone. I responded politely, letting him know I would wait to hear back from FitOn customer service as well since it had been more than two days since I re-enrolled, and that I had, in fact, already set monthly reminders—but missed one last month due to the chaos of my wedding and honeymoon trip. As anyone can imagine, weddings are hectic.At the end of the day, I just don’t understand how a company whose branding centers around being “judgment free” can be so dismissive and condescending toward members who use a third-party service. Whether we pay directly or through a provider, we are still paying customers. We deserve the same level of respect and support as anyone else walking into that gym.Crunch needs to seriously rethink how it treats people who use alternative membership options—and start practicing the inclusivity and respect they preach.(next day review) Updated Review – Positive ProgressI wanted to provide an update on my experience with Crunch. After some ongoing issues regarding the activation of my membership, I reached out to FitOn, who responded and clarified that the problem was due to a processing error on Crunch’s end.Following that, Tom from Crunch got in touch via email and explained that he has contacted corporate, as the issue couldn’t be resolved at the club level. He also took the extra step of noting my account so that I wouldn’t face any trouble accessing the gym in the meantime.I genuinely appreciate how Tom is now going above and beyond to help resolve this situation. His proactive communication and effort to make sure I can use the facilities without further inconvenience have made a big difference. Thank you, Tom, for stepping up and taking ownership of the issue!
August 07 · Thalia Ortega
I genuinely wish I could leave zero stars for this experience—it was that uncomfortable. A mentor of mine is helping me get back into a healthy fitness routine, and we stopped by Crunch for a simple consultation. What we got instead was a textbook example of poor customer service, courtesy of an employee named Tom.At first, Tom seemed friendly enough. He greeted us and had us sign a waiver to check out the gym—totally standard. But as soon as we started asking basic questions about the membership, his tone noticeably shifted. He became visibly irritated, glancing around as if trying to pass us off to someone else, only to tell us he was short-staffed.When we asked about available classes, Tom dismissed the idea entirely, telling us classes "shouldn't be your focus" if we’re just getting back into working out. Instead, he aggressively pushed personal training sessions, which of course came at an additional cost. When we asked if training was included in the membership, he literally scoffed and said, “No gym offers free training.” (That’s not even true—Planet Fitness, for example, does. So, lie number one.)From there, the experience just tanked. Tom treated us like we were trying to game the system or get a free ride. When we asked about membership fees—again, a completely reasonable question—he condescendingly replied, “Well are you looking to pay like five bucks to be here? Because if you are, this isn’t the place.”Excuse me?We were trying to understand what services were included in the price—something any potential customer should feel comfortable asking. His final response? “The fee gets you in the door if that’s what you're asking.” At that point, it was clear we were wasting our time.I could have gotten more useful information (and a lot more respect) just by visiting the website. Tom’s unprofessional attitude was disheartening, especially for someone like me who's taking steps to improve their well-being. I truly hope management reads this—and that Tom does too. If you're the first point of contact for prospective members, a little basic hospitality goes a long way.
July 08 · Jessica Campbell
gym is always clean and towels are always available. no complaints about staff or the gym tbh. my only issue is guys not having proper etiquette in the sauna. you got bozos in clothes and full on sneakers constantly. might end up reenacting eastern promises soon. its disgusting.
March 25 · christian ramirez
I decided to try this Crunch because the one in Union was bleh and this one was also a 40-minute walk from my hotel during my stay.So, at first glance, this is a nice looking Crunch - much nicer looking than most. Very clean, and spacious locker rooms. I did get a free pass but the guy told me it was like $30 a day after that - I would have come back for a few more days (and paid) if it wasn’t that expensive. $30 a day? That is like a months membership to some places. But I guess they got to do what they got to do.Just like other Crunch Fitnesses, lots of variety and lots of equipment. That is a given but this one is lacking some kind of common equipment. The layout is unique, but complicated for some stuff like if you are using some equipment it’s literally in the way of one of two paths to get to the other side of the gym. And it has a ramp randomly that you have to go out of your way to take - so it looks like most people go the other direction but that direction has a cable machine and supported t-bar row; so if you are at either of those, prepare to move for people coming through or have them walk by.This gym doesn’t police members for not putting weights and plates up, so that is annoying. The dumbbells and benches are very crammed into a corner but there is plenty of space to spread them out. And there are not a lot of benches compared to most other Crunch Fitness gyms.It is a good gym, not a great gym. It gets the job done but I can get the job done for cheaper elsewhere. So, if you are in town on a visit, use the day pass then go somewhere else, this one is too expensive to pay daily.
June 06 · Charles Mooney
Great gym - friendly staff. They really seem to appreciate and take care of the members. By far the best gym in Hoboken.
July 21 · Marcus Landers