The Health & Fitness Center at Washtenaw Community College: Your Community Wellness Hub in Ann Arbor, MI

The Health & Fitness Center at Washtenaw Community College Introduce

For residents of Ann Arbor and the surrounding Michigan area, The Health & Fitness Center at Washtenaw Community College (WCC) stands as a comprehensive resource for health and wellness. This facility is much more than a typical gym; it's a multi-faceted fitness center that caters to students and the wider community alike. With a wide array of amenities and services, it offers a holistic approach to fitness, providing options for everyone from serious athletes to those just starting their wellness journey. The center's mission is to offer a welcoming space where individuals can pursue their fitness goals in a supportive and well-equipped environment.

The Health & Fitness Center is designed to be a one-stop-shop for physical well-being. It combines the functions of a traditional gym with specialized studios for Pilates and yoga, as well as extensive facilities for aquatic and court sports. This breadth of offerings ensures that members can engage in a variety of activities, preventing workout monotony and promoting a well-rounded fitness regimen. The sheer size of the facility, often noted by members, helps to mitigate overcrowding, even during peak times. This allows for a more comfortable and productive workout experience, where members don’t have to wait long for equipment or space.

However, it's important for potential members to be aware of the experiences of current and former patrons. Reviews indicate that while the facilities themselves are "great," there have been significant concerns regarding management and front desk staff. Specific instances of perceived rudeness and a lack of customer service have been cited, which can unfortunately create a negative atmosphere for some individuals. While these experiences do not reflect the physical quality of the gym, they are an important factor for anyone considering a membership. The feedback from the community highlights the importance of a kind, professional approach in a space meant to be a refuge for stress relief and mental health improvement.

The Health & Fitness Center at Washtenaw Community College is conveniently located at 4833 E Huron River Dr, Ann Arbor, MI 48105. Its location on the college campus makes it a prime spot for students and faculty, but it is also easily accessible for the general public in and around Ann Arbor. The facility demonstrates a commitment to accessibility with a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. This focus on inclusivity ensures that the center is a welcoming place for individuals with diverse needs. The campus setting also offers a spacious and open environment, which adds to the overall pleasant experience of visiting the facility.

The services offered are comprehensive and designed to meet a wide range of fitness needs and preferences. From one-on-one training to group classes and independent workouts, the center provides numerous ways for members to stay active.

Services available at the center include:

Cycling: High-energy, instructor-led cycling classes for a powerful cardio workout.
Nutrition Consulting and Nutritional Counseling: Professional guidance on diet and eating habits to complement physical training and support overall health goals.
Personal Training: Customized workout plans and one-on-one sessions with certified trainers to provide personalized support and maximize results.
Swimming: Access to both a lap pool and a warm-water therapy pool for recreation, exercise, and rehabilitation.
Zumba: Dynamic, dance-based fitness classes that are both fun and effective for burning calories.
Functional Fitness: Training that focuses on building strength and mobility for everyday activities.
Strength Training: A wide variety of equipment and guidance for building muscle and increasing strength.
Group Lessons: The center offers numerous group classes, including yoga and Pilates, which are popular for their community feel and expert instruction.
Outdoor Services: The facility also provides outdoor opportunities for exercise, such as a pickleball court.

In addition to the services, The Health & Fitness Center at WCC boasts a number of features and amenities that make it a compelling choice for a gym membership.

Key features and highlights include:

Swimming Pool: The availability of a swimming pool is a major highlight, offering a low-impact workout option that is great for all ages and fitness levels.
Sauna: A relaxing amenity available for post-workout recovery and stress relief.
Sports Courts: The facility features a basketball court and a tennis court, which provide opportunities for team sports and individual practice.
Volleyball Court: Another amenity for team sports and social exercise, adding to the community feel.
Wi-Fi: Complimentary Wi-Fi is available, which is useful for staying connected, streaming music for a workout, or catching up on work between sessions.
Onsite and Outdoor Services: The center's offerings are not limited to indoors, providing flexibility for members who enjoy exercising outside.
Membership and Payment Flexibility: The gym operates on a membership model and accepts major credit cards, debit cards, and NFC mobile payments, making the sign-up process convenient.

The Health & Fitness Center at Washtenaw Community College is located at:

4833 E Huron River Dr, Ann Arbor, MI 48105, USA

Phone: (734) 975-9950

The phone number and address are readily available, making it easy for prospective members to inquire about the facility and its offerings.

What makes The Health & Fitness Center at Washtenaw Community College a place worth considering for local users in Michigan? The most compelling reason is the sheer scope of its facilities and services. Very few fitness centers in the region offer the same combination of extensive gym equipment, a swimming pool, multiple sports courts, and a wide variety of group classes. The amenities, such as the sauna and multiple sports courts, add significant value to the membership. The gym is a great option for families or individuals who want more than just weights and cardio. However, it's also important to acknowledge the feedback about the front-line staff and management. While the physical space is top-notch, the human element can be inconsistent. For someone who values a complete, all-in-one facility and is willing to navigate any potential customer service issues, this center offers a fantastic deal. For those in Ann Arbor who are looking for a comprehensive, campus-affiliated fitness hub with a wide range of activities for all ages and interests, this is a destination that delivers on its promise of extensive amenities and diverse workout options.

The Health & Fitness Center at Washtenaw Community College Services

Gym
Cycling
Nutrition consulting
Personal training
Swimming
Zumba
Functional Fitness
Nutritional Counseling
Strength Training

Yoga Studio
Group lessons

The Health & Fitness Center at Washtenaw Community College Details

Service options
Outdoor services
Onsite services
Online classes

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Offerings
Sauna

Amenities
Basketball court
Has a tennis court
Restroom
Swimming pool
Volleyball court
Wi-Fi

Planning
Membership required

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

The Health & Fitness Center at Washtenaw Community College Photos

No photos available at the moment.

The Health & Fitness Center at Washtenaw Community College Location

The Health & Fitness Center at Washtenaw Community College

Michigan Washtenaw County Ann Arbor Burns Park East Huron River Drive

4833 E Huron River Dr, Ann Arbor, MI 48105, USA

The Health & Fitness Center at Washtenaw Community College Reviews

An average rating of ★4.4 from 197 user reviews.

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★ 5★ 4★ 3★ 2★ 1

My recent experience at Washtenaw Fitness was very disappointing. Carrie at the front desk was rude and dismissive, which immediately set a negative tone. Even after being told her approach came across as nasty, she showed no apology or effort to correct it.This matters because the front desk is the first point of contact for every member and guest. A gym isn’t just about exercise; it’s often where people come to release stress, find motivation, and improve their mental health. A kind approach can uplift someone; a harsh one can do the opposite.I encourage management to take this seriously and provide additional training, because professionalism, empathy, and respect at the front desk are not optional: they are essential.
August 16 · Grace Love
Great facility but absolutely terrible management, Dawn Lyons specifically who is the center director, she has no idea about customer service. I was a regular and the front desk always waved me in so I assumed they checked me in but they hadn’t been. Dawn was working on this particular day and I was walking back to the locker room and she screamed at the top of her lungs after she looked me up in the system “YOU ARE NOT ALLOWED TO BE HERE” …. Absolutely insane. It was a simple situation of a new card with a new expiration date but I hadn’t been notified the months I was coming in, a simple update but I paid the past due balance and cancelled my membership, can someone culture this woman to how we conduct business in civil society, I wonder if I was white if she would have done that? She always treated white members better.
July 15 · Waleed Baker
My first day at the gym I was so excited to use the heavy bag. Every gym I've been to before with a heavy bag always lies about its availability and when it disappears it stays missing for months with no accountability or care about getting it reinstalled.I was so disappointed when I showed up and I heard the heavy bag just disappeared and they didn't know when it would be back?I thought this place would be different; then came Shannon and Jen. Shannon explained to me it would be resolved soon and not to worry. Me, informed by my past heavy bag traumas, didn't believe him. He went and got Jen and not only did she assuage my doubts, hook me up with a guest pass, she called me later that day to say she confirmed the parts are on order, and called me a couple days later when it was reinstalled.Immediately I see where my dues are going: facilities, staffing, and customer service.I look forward to kicking the hell out of this heavy bag -- way cheaper than a therapist. Thank you Jen and Shannon!
June 02 · Alexander Ball
I had an extremely frustrating experience at the WCC gym on April 7th. I was stopped and told by staff member Corinne Kuala that I wasn't enrolled in PEA 115 and had been using the gym "illegally" all semester — something I was completely unaware of.Despite being flagged every time I scanned in, no one notified me until it was too late to fix the issue. I explained that I’m on a scholarship that would’ve covered the class and had no reason not to enroll if I had known.Still, I was pressured into paying $156 for a membership on the spot, which felt unfair and aggressive. I’ve used the gym regularly, followed a class schedule, and got to know the staff — only to be treated like I was doing something wrong.I’ve requested a refund and filed a complaint. Poor communication and handling all around.
April 08 · Braden mason Fishing
The Employees were extremely rude to me today! I decided to head to the pool with my girlfriend and her brother ( it was her brother’s first day at this gym). Upon going to the pool, I see an employee (Linda) chase down two women and begin to grill them on their pool attire in a more than harsh manner. I didn’t know the exact situation but it seemed real rude and wrong from my point of view. Later I was in the hot tub showing my girlfriend’s brother something on my phone and the same employee approached me with the same rude and harsh behavior. She yelled, "YOU NEED TO PUT THAT AWAY NOW! RIGHT NOW! PUT THAT AWAY OR IM GOING TO GO GET MANAGEMENT AND YOUR GONNA HAVE TO GET OUT ." I was embarrassed, yet I put the phone away and told her there’s no reason to be hostile, we didn’t know. She said she wasn’t being hostile, but all 3 of us could agree she was really hostile. After that she came back and said we need to get out of the hot tub, it’s 5:26 and we need to be gone and off of the poop deck by 5:30 (maybe because they were closing the pool at 5:30). My girlfriends brother asked if she was kicking us out and I said "no they probably close the pool at 5:30" to which she responds "NO, YOU NEED TO BE OFF THE POOL DECK BY 5:30". We get up and proceed to leave. I still wanted to go to the steam room in the locker room, however my things were still in the pool lockers. I asked my girlfriend if I am expected to grab my things from the pool lockers and then walk through the lobby wet while carrying my belongings to get to the men’s locker room. The same employee (Linda), walks over and says again "YOU NEED TO GET OFF OF THE POOL DECK NOW, ITS TIME FOR YOU TO LEAVE… ACTUALLY GIVE ME ALL OF YOUR NAMES, IM GOING TO THE FRONT DESK ABOUT YOUR BEHAVIOR." She spoke to nobody else in the pool in this manner except us. I told her I felt like she was harassing us, so I will go up to the front desk and tell them what’s going on back here. I asked for her name and she covered her name tag, but I saw that it was Linda. She rushed to the front desk, grabbed a manager, and 3 minutes later she brought a manager to the pool locker room as I dried off. As I tried to talk to the manager about my experience, I felt as though even she was dismissive of my complaint and probably didn’t file it as she was supposed too. " I began to tell her about the treatment we received when we had our phones out, how she rushed us out of the pool at 5:26, and I tried to tell her about the way she spoke to me as I was leaving the pool deck, but the manager cut me off quickly. She said "she’s just reinforcing rules". I’m no stranger to rules at a gym, but I’ve never been talked to in such a manner by any employee at that gym other than her. I was blatantly disrespected 3 separate times in front of my peers at the gym. I told the manager that I understand there’s rules but it was simply how she kept approaching us and her aggressive speech that made me feel harassed and targeted. That manager said "well just remember to be respectful, she was just enforcing rules, drink some water, sit down, and just take a minute to calm down". I wasn’t even angry, I spoke softly to this woman the entire time and just tried to tell her what I went through. She asked me "do you want to make an official complaint or did you just want her to let the head manager know what happened because I have a lot of work to do and I don’t really have time to deal with this." I said I want to make an official complaint of the entire story. She said "okay, we’ll just calm down like I said, drink some water, sit down, and try to relax." I said " Maam im okay, I’m calm. I just feel disrespected and would like to…" and I can’t make this up guys but she literally walked away from me mid sentence 😭. Hands down craziest experience I’ve ever had at a gym!
March 23 · Donovan Golden