Planet Fitness Introduce
For many of us in Rhode Island, finding a fitness center that is affordable, accessible, and welcoming is a top priority. Planet Fitness, with its “Judgement Free Zone” philosophy, has become a popular choice for people looking to start or maintain a fitness routine. The Lincoln, Rhode Island location, situated on George Washington Highway, has garnered a mix of praise and serious concern from its members. On the one hand, a local member praised the Lincoln location for being a clean and well-maintained facility with new machines, stating that they often prefer it over other nearby Planet Fitness gyms. This member highlighted the clean and often empty "Black Card amenities" and the helpful, visible staff as key reasons for their loyalty. This positive feedback from a consistent user paints a picture of a gym that lives up to its promise of being a reliable and user-friendly space. For many in the community, this location serves as a consistent and comforting part of their weekly routine, a place where they feel comfortable and supported. The friendly atmosphere and the sense of community, where "other gym regulars greet me with a friendly smile," also contribute to its appeal, especially for those who might feel intimidated by a traditional gym environment. This welcoming and inclusive vibe is a significant part of the "Judgement Free Zone" mission, and it's clear that many members feel that this specific location delivers on that promise, providing a safe space for people from all walks of life to pursue their fitness goals.
However, it is crucial for anyone considering this location to be aware of a serious and concerning review from a long-time Black Card member. This review, which is detailed and lengthy, alleges a number of issues with the manager, "Earl," including "discrimination, fabrications, and insults." The reviewer claims they were "treated poorly" and were even told, "I knew your type would be a problem." The situation escalated to the point where the police were called, all over an alleged dress code violation that the member disputes, claiming they were wearing stretch pants, not jeans. The reviewer also mentions that the manager appeared to have a "bias mentality" and was "very flirtatious with the females." This individual, a member for 11 years, stated that they had never had an issue at any other location, including nearby gyms in North Attleborough, North Smithfield, and Cumberland, which they praised for their professionalism and respect. This review is a significant red flag that potential members should take into consideration. While the physical gym may be clean and the machines may be new, the quality of the management and the staff's conduct are equally important to a safe and positive gym experience. For residents of Rhode Island, who value a high standard of professional and respectful conduct, this type of feedback cannot be ignored. It's a clear warning that while the physical space may be great, the human element of the business may not meet the expectations of all patrons, particularly those who have had positive experiences at other locations.
The Planet Fitness in Lincoln is located at 622 George Washington Hwy, Lincoln, RI 02865, USA. This location is easily accessible for residents of Lincoln and the surrounding communities, as it is situated on a major highway. The convenience of its location is a definite plus for anyone looking for a nearby gym. The facility is also committed to accessibility, with a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom. These features are a significant highlight, as they ensure that the gym is a welcoming and inclusive space for all members of the community, regardless of their mobility. The ease of access and the presence of these crucial accessibility features make the logistics of a workout much simpler for people with disabilities, a testament to the business’s dedication to serving a diverse clientele. The location and the physical accessibility are strong points that contribute to the gym's overall convenience and usability. It is designed to be a straightforward and easy-to-use facility from the moment you arrive, which is a major advantage for people with busy schedules. The availability of clean restrooms and Wi-Fi further adds to the comfort and convenience of the overall experience. The gym's physical attributes appear to be well-aligned with its mission to be a "Judgement Free Zone" that is accessible to everyone.
However, as with the services, the convenience of the location and its physical accessibility must be weighed against the reported issues. While the physical space is designed for convenience and inclusivity, a user's experience can be greatly affected by staff behavior. For example, the reviewer's claim of being "berated" and having the police called on them over a policy dispute highlights a potential discrepancy between the gym's physical design and its actual customer service environment. A gym's true accessibility isn't just about ramps and parking; it's also about a safe and respectful environment for all. This is a crucial point for local residents to consider, as a negative experience with management can overshadow any physical convenience or amenities. For a local community that values respect and human decency, as the reviewer mentioned, these issues are a significant concern. While the location itself is convenient, the reports of managerial conduct are a vital part of the full picture that potential members should be aware of before making a commitment.
Services Offered at Planet Fitness:
Personal Training: Planet Fitness offers personal training, which is a valuable service for members who need guidance, a customized workout plan, or extra motivation. This is ideal for beginners or those who have specific fitness goals they want to achieve with expert support.
Youth Classes: While not a standard offering at all locations, some Planet Fitness gyms offer youth classes, which would be a great way to introduce younger members of the community to fitness in a safe and supportive environment.
Personalized Fitness Plans: The gym provides personalized fitness plans, which can be created with the help of a trainer or through their mobile app. This service helps members stay on track and provides a structured approach to their workouts, which is a key benefit for anyone looking for guidance.
Strength Training: The gym is equipped for strength training, offering a variety of machines and free weights for members to build muscle and improve their overall strength. This is a core service for many people who join a gym, and Planet Fitness provides the necessary tools for a comprehensive strength routine.
Yoga Class: Some locations offer yoga classes, which provide a great way to improve flexibility, balance, and reduce stress. Yoga is a popular form of exercise that complements strength training and cardio, offering a holistic approach to fitness.
Features and Highlights:
Clean and New Machines: Based on a customer review, this location is praised for being "always clean" and having "new" machines. This is a significant highlight that contributes to a positive and hygienic workout experience.
Wheelchair Accessibility: The gym's commitment to accessibility, including a wheelchair accessible entrance, parking lot, and restroom, is a major feature. It ensures that the facility is welcoming and usable for all members, reflecting an inclusive environment.
Restroom and Wi-Fi: The gym provides a clean and maintained restroom for the comfort and convenience of all visitors. Wi-Fi is also available, which is a useful amenity for those who want to stay connected during their workout or for using fitness apps.
Flexible Payment Options: Planet Fitness accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, which makes joining and paying for a membership easy and convenient.
Black Card Amenities: For members with a Black Card membership, the amenities at this location are reportedly "always clean and empty," which is a great benefit for those who pay for these extra services.
For more information, you can find Planet Fitness at 622 George Washington Hwy, Lincoln, RI 02865, USA. You can also contact them by phone at (401) 334-4500 or on their mobile phone at +1 401-334-4500. Given the seriousness of the negative review, it is highly recommended to visit the location, ask to speak with management, and carefully read all membership agreements before signing. It is crucial to get a clear understanding of the rules and policies to avoid any potential conflicts. Speaking with other members on-site is also a good way to get a balanced perspective on the local environment.
What is worth choosing this Planet Fitness for? For many local residents, this specific Planet Fitness location is worth considering for its clean facilities, new equipment, and a welcoming atmosphere that is described as a "judgement free zone." Its convenient location and excellent accessibility features, including wheelchair access to the entrance, parking, and restrooms, make it an easy and inclusive place to work out. However, the decision to join must be made with full awareness of the serious customer complaint regarding management conduct. While the physical space and many of the services are praised, a gym's environment is also shaped by its leadership. For a member who values respect and professionalism, as one reviewer clearly did, this is a critical factor. Therefore, for those in Rhode Island seeking a new gym, this location offers a great physical space and is worth a look, but it is highly recommended to do your due diligence and ask specific questions about management and policies before committing to a membership. The gym's positive attributes are numerous, but a clear understanding of the potential risks is essential for a truly informed decision.
Planet Fitness Services
Fitness center
- Personal training
- Youth classes
- Personalized Fitness
- Strength Training
- Yoga Class
Planet Fitness Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
- Wi-Fi
Planning
- Membership required
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Planet Fitness Photos
Planet Fitness Location
Planet Fitness
622 George Washington Hwy, Lincoln, RI 02865, USA
Planet Fitness Reviews
machinesmanagercleanpersonal trainerequipmentfeespaypeoplecontractkids
★ 5★ 4★ 3★ 2★ 1After shopping around at a few other local Planet Fitness locations, I settled on this one. It is always clean, the machines are new, the Black Card amenities are always clean and empty and the staff is always helpful and within eyesight. After visiting some other PF locations, I often leave thinking “that’s what I get for not just going to Lincoln.”I was unexpectedly laid off back in March. The gym has become one of the consistent things that I can rely on. Even the other gym regulars greet me with a friendly smile. It’s easy to feel intimidated as a visibly queer person, but I have never been made to feel uncomfortable on the gym floor or in the locker room. I ❤️this judgement free zone.And I’m getting buff as heck 😘😘😘
June 09 · Priscilla FosterI gotta say in the 11 years I have been a black card member at Planet Fitness I have never had an issue until this Lincoln location. No other location has I ever been treated poorly like I have here. The manager earl with his discrimination, fabrications, and insults. He called me out my name and said I knew your type would be a problem all because I asked him some questions on a policy that he made up for only certain individuals. He literally was on the phone lying to his superior to cover him self. The belittling, the berating. Is supposed to be judgemental free zone and he called the police on me because when he kicked me out for having stretch pants on( not jeans) I saw nothing anywhere on my attire being wrong. 11 years a member, I know the rules and human decency. That manager is very unprofessional. He seems very flirtatious with the females though. I cannot stress enough how a guy like that with poor leadership skills would ever be allowed to continue running anywhere. It's sad really. Judgements free zone and he is selective with who he wants in the gym there according to his bias mentality. So I waited for the police cause only a guilty person would leave after doing nothing wrong and left with no issues. We are grownups, you can't speak to people like this guy did just because he is a manager. People who work 50 hours a week and want to relieve stress at the gym should not be harassed by looks due to anyone it's 2025. Pay attention to anyone that goes to this location or isn't hard to see. He also tried baiting me which I why I kept self control but I have to at least post this review among the other routes I'm in the process of taking on this individual. Very disappointed. An again this is the only location , I've ever had an issue with someone like this. I am still very happy with the other locations I frequent, North Attelborough, n.s. woonsocket, and Cumberland. Those locations really do a wonderful job with respect, communication, and maintaining their environment. If you are In the area go to one of these locations and avoid lincoln.
June 06 · David BrillonTo the manager at the Planet Fitness in Lincoln, RI…..THANKS FOR MAKING MY SON FEEL WORSE THAN WHAT HE ALREADY FEELS ABOUT HIMSELF!!!😡😡😡 I am a black card member. I’ve brought my son before to the gym with me and not once was I questioned. I’ve brought my son to 3 other locations with me. Soon as I walk into the club in Lincoln, RI the manager was already staring at us. I go to scan my card then scan the bring your guest in card and was told by management that he can’t come in because he’s too short to be 15 years old. Like are you kidding me!?!! The guy asks for my son’s birth certificate. WHO IN WORLD CARRIES THEIR BIRTH CERTIFICATE AROUND!?!? I told him no and how dare he make such a comment in from of my son. My son has low self esteem already because of his size and only to be told now by an adult. We were embarrassed and I was extremely upset. The manager looked like he was flagging my account and told my son to take a picture because it was their “policy” to do it for any non members walking in. I HAVE NEVER HEARD OF THIS AND IVE BROUGHT OTHERS WITH ME. What ever, I told my son to take the picture since I had a schedule to keep up with. While I was working out I seen another kid walk in the same size as my son and seen he was NOT QUESTIONED!! On our way out an employee stopped us and informed me that the manager wants my son’s “birth certificate” next time I come in. Thank you very much management for making us FEEL UNCOMFORTABLE AND NOT WELCOMED AT THE CLUB!!! Looking into other gyms now because how he treated us was unbelievable. He should really be fired for that!!! I will be filing a complaint!!
April 03 · Kathy HernandezSo let me start off the 2 stars is for the woman working today not this PF in general…I signed up a few weeks ago, and sometimes I bring my electric bicycle with me. I usually leave it near the front door—just close enough to keep an eye on it and make sure it doesn’t get stolen. I typically ask the front desk staff if they can keep an eye on it, and it’s never been an issue. They usually respond with, “yeah, or sure,” which is somewhat reassuring.Today, however, I had a different experience. I arrived on my bike and went to scan my phone to begin my workout. There was a larger woman with dark hair and glasses at the desk. I simply asked if they could keep an eye on my bike during my 30-minute workout. This time, I was told there are apparently “rules regarding motorized vehicles” and that the building’s security guard has an issue with motorcycles parked on the sidewalk—they’ll complain. I assured her it is a pedal bicycle! She essentially suggested I park my bicycle in the parking lot.(which im NOT doing)Jokingly, I said I’d talk to the security guard after my workout to see “how mean he really is,” and she then informed me that, because my bike has a motor, it’s considered a “fire hazard,” so I can’t park it inside(which i can understand)—but I never asked to bring it inside. I always park it just close enough to see the front tire from inside the building, out of the way of anyone passing by.At that point, I said, “ok, I’ll just do a quick workout and leave,” and as I went to scan my phone, I asked again if they could please keep an eye on the bike. The woman replied rudely, “well it’s not my job, and I’m NOT going to watch it, and I’m not responsible if anyone takes it.” I responded by saying, “wow, customer service here today is great huh?” And the man next to her even looked shocked by how she acted and treated me!I wasn’t asking much from someone who stands at the front desk—I just wanted a little consideration, and reassurance so my bike wouldn’t get stolen. I’ve been coming here regularly, and I’ve never experienced this level of rudeness or received so many excuses from any other staff member.
June 09 · Nicholas Silvastaff very helpful, nice environment, new machines, i thought this was pretty inviting: i saw the manager in the men's bathroom spraying and wiping down the baseboards under the sink. the place is very very clean for a gym.
July 19 · John Picozzi
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