StretchLab: Discover a New Kind of Fitness in Rochester, NY

StretchLab Introduce

Welcome, New Yorkers, to a different approach to health and wellness. In a city where high-intensity workouts and fast-paced routines are the norm, it's easy to overlook one of the most crucial components of a healthy body: flexibility and mobility. Located in Rochester, StretchLab is not your typical fitness center. Instead of focusing on heavy lifting or cardio, we specialize in one-on-one assisted stretching, a service that can dramatically improve your life by reducing stress, alleviating pain, and enhancing your body’s overall function. Our mission is to help you unlock a more active and comfortable lifestyle through a practice that is often overlooked. As one of our happy clients noted, they’ve been able to feel a HUGE difference in the stress they carry with them daily. This is a place where your well-being is prioritized, and you can truly feel the change.

At StretchLab, we understand that every body is unique, and that's why our approach is so personal. We have a team of highly-trained Flexologists, and based on member feedback, they are always so helpful and knowledgeable in their craft. Whether you're an athlete looking to improve performance, someone with a desk job experiencing tightness, or simply a person who wants to move more freely, our experts are here to help. The friendly and supportive staff create a welcoming atmosphere that makes you look forward to every visit. One member even called the receptionist "so kind, cute and she’s SO funny!!!" highlighting the genuine and positive interactions you can expect from our team. This focus on personal care and a welcoming community is what sets us apart and makes StretchLab a truly special place in the Rochester area.

Finding a convenient and accessible location is key, and StretchLab is perfectly situated to serve the Rochester community. You can find us at 3349 Monroe Ave #27C, Rochester, NY 14618, USA. This easily-reachable spot in a bustling area ensures that fitting a stretching session into your schedule is a breeze. Whether you're running errands or on your way home from work, our location is convenient for your needs.

We believe that our services should be available to everyone, and we have taken steps to ensure our facility is accessible. StretchLab features a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to accessibility means that all members of our community, regardless of their mobility, can easily come in and benefit from our services. We want to remove any potential barriers to your health and wellness journey, making it simple for you to get the care your body needs. The ease of access, combined with a central location, makes our facility a stress-free destination.

StretchLab is proud to offer a unique service that is centered around the science of stretching. Our professional Flexologists use a variety of techniques to provide an unparalleled experience.

Assisted Stretching: Our primary service involves one-on-one sessions where a trained Flexologist guides you through a series of stretches. This is not something you can do on your own; our experts help you achieve a deeper, more effective stretch than you would be able to on your own. This method helps to increase your range of motion, improve flexibility, and reduce muscle tightness.
Personalized Sessions: Every session is tailored to your individual needs. Your Flexologist will assess your body, discuss your goals, and create a customized plan just for you. This personalized approach ensures you get the most out of every visit, targeting the areas that need the most attention.
Flexibility and Mobility Improvement: By consistently engaging in assisted stretching, you can expect to see significant improvements in your overall flexibility and mobility. This can lead to better posture, reduced risk of injury, and enhanced performance in all your other physical activities.
Pain and Stress Relief: The benefits of stretching go beyond physical performance. Our sessions are known to help alleviate everyday aches and pains, such as lower back pain and neck stiffness. The process is also incredibly relaxing, helping to reduce stress and promote a sense of well-being.

Our commitment to our members goes beyond our core service. We have several features and amenities that ensure a comfortable and positive experience.

Restroom: We provide a clean and easily accessible restroom for our members' convenience. We believe in maintaining a hygienic and comfortable environment for everyone.
Professional and Knowledgeable Staff: As highlighted in the reviews, our staff are a key part of the StretchLab experience. From the friendly receptionist to the expert Flexologists, our team is dedicated to providing excellent service and a welcoming atmosphere.
Honest and Fair Billing: In a testament to our commitment to customer satisfaction, one reviewer noted that the owner personally reached out and provided a credit to make a billing issue right. This shows our dedication to integrity and ensuring our members are treated with respect and fairness.

For all inquiries, to book a session, or to learn more about our services, please don't hesitate to reach out.

Address: 3349 Monroe Ave #27C, Rochester, NY 14618, USA

Phone: (585) 512-8100

What is worth choosing StretchLab? The answer lies in our unique, client-focused approach and our unwavering commitment to your well-being. Unlike a traditional gym where you might be just another face in the crowd, at StretchLab, you are a priority. Our one-on-one sessions with professional Flexologists provide a level of care and expertise that is simply unmatched. The results speak for themselves, with members reporting a "HUGE difference" in their daily stress and physical tightness. The fact that people "look so forward to coming in" is a testament to the positive and supportive environment we've created. Furthermore, our dedication to integrity and customer service, as shown by the owner’s personal intervention in a billing issue, proves that we are a business you can trust. If you are feeling tight, stressed, or simply want to improve your body's performance and mobility, StretchLab is the absolute place to go. We are not just a service; we are a partner in your health journey, dedicated to helping you feel and move better every single day.

StretchLab Details

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities
Restroom

Payments
Credit cards
Debit cards

StretchLab Photos

StretchLab Location

StretchLab

New York Monroe County Rochester Monroe Avenue

3349 Monroe Ave #27C, Rochester, NY 14618, USA

StretchLab Reviews

An average rating of ★4.4 from 31 user reviews.

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★ 5★ 4★ 3★ 2★ 1

Since stretching at StretchLab, I’ve been able to feel a HUGE difference in the stress I carry with me daily! I look so forward to coming in, and being prioritized by the friendly staff. They are always so helpful and knowledgeable in their craft! I’ve worked with multiple Flexologist’s and they are all so wonderful. If you are feeling tight or even just THINK you could use a stretch, this is absolutely the place to go!! PS: The receptionist is so kind, cute and she’s SO funny!!! I love her too!
April 24 · Maddie Mae
Stretch lab originally had been billing me monthly while my membership was supposed to be on a hold. The owner personally reached out to me and credited me back the payments to make it right. Thank you.
July 22 · Daniel Shumway
First, the premises are clean and inviting, and the therapists I've had do a fantastic job. Every session I've had here has been well worth the money.Unfortunately (and contrary to the promises made when I signed up), I've found it very difficult to freeze or cancel my membership. One is told at sign-up that one can freeze or cancel at the click of a website button. In fact those buttons do not work (and have not worked for many months, and Stretchlab is aware of this). When you click them, you get popups saying you can't freeze or cancel this way; instead you have to do it by email. You are also told what email address to use. In my experience, writing to that email has had no effect, and my monthly charges have continued. My followup emails (including emails asking "Are you getting my email?" have been entirely ignored.This happened with an attempt to freeze some months ago and with an attempt to cancel more recently. In the most recent case (and, to the best of my somewhat vague memory in the earlier case as well), monthly charges continued to accrue until I left some negative reviews on the web, at which point the cancellation went through, I received refunds for the unwarranted charges, and I received an extremely polite and contrite call from Stretchlab, placing the blame on a single employee who had been assigned to monitor emails and had failed to perform his or her duties.Your mileage of course may vary, but I'd be quite hesitant to give these people my credit card number again. On the other hand, I did receive many months of superb service here, so it might be worth giving it a shot.
February 09 · Will O
Customer service is very poor. I am a member and get 4 class credits a month. One of their reflexologist called in sick on the morning of my scheduled appointment on June 29th. I got a message that I will get 30 additional days to reschedule. Still awaiting to be credited back the cancelled class after a month. Each credit costs me about $$ out of my own pocket and can’t believe that I am not getting the credit back despite no fault of mine and one of their employees calling in sick. I will be cancelling my membership as this whole situation was handled very poorly.
August 01 · ankit garg
One of my customer refer the Stretch Lab (Pittsford) to me when I fell in my house and injured myself and developed chronic pain in my right groin area. My customer has been going there for 3 months (she has the membership)I was at a point where I could not sit on a toilet. I had extreme pain getting up from my bed. I was even in pain to drive with my right leg.I went to the first visit for 55 min and it helped a little. However, the following week was my second visit. I did 25 mins, and it improved a great deal. By my third visit, I was able to do much more. I was able to get out of bed with less pain. Sit with ease. I drove to NYC with the help of cruise control and my right leg from time to time. I will continue with them as long I can.I even went to a chiropractor and that seems to make it worsen. I immediately made a visit to the stretch lab and the wonderful stretch and that "Air Leg Compressor" worked wonders for me. No more chiropractor just the stretch lab.I like that I can go early in the morning before my customer comes. I am a hair stylist.I did have an X-ray done and I flare up the arthritis. Iam able to walk my sister dog "Pablo" and he is a happy camper.Thanks to all of you folks at the "Stretch Lab". Emily gets a special thanks.They do have open benches when you need an extra stretch. Keep in mind they all are good as what they do. I am not afraid to try an open bench.
November 15 · Nijiyyah Verna Phillips