Planet Fitness Introduce
In the bustling community of Franklin, Massachusetts, and the surrounding towns, Planet Fitness stands as a beacon of accessible and affordable fitness. With its well-known "Judgement Free Zone®" philosophy, this gym is dedicated to creating a welcoming environment where everyone, regardless of their fitness level or experience, can feel comfortable and empowered to work out. It’s a place designed to demystify fitness, making it less intimidating and more approachable for the average person. The Franklin location provides a clean, spacious, and supportive space filled with a wide array of cardio and strength training equipment. This gym is perfect for those who are just starting their fitness journey, as well as for experienced individuals looking for a reliable and convenient place to maintain their routine. From the moment you walk in, you’ll notice a friendly atmosphere, which is a key part of the Planet Fitness brand.
The core of the Planet Fitness experience is its commitment to providing high-quality fitness options at an affordable price. Members can enjoy a range of amenities and services that go beyond just access to machines. The gym offers different tiers of membership to suit various needs, from the basic Classic membership with unlimited access to your home club to the popular PF Black Card®, which unlocks a world of extra perks. The overall experience is designed to be user-friendly, with staff who are generally kind and helpful. As one customer noted in a positive review, the presence of an employee like Noah, who is genuinely warm, knowledgeable, and positive, can transform a gym visit into a highlight of the day. This type of dedication to member comfort and progress is what makes Planet Fitness a reliable and pleasant choice for many in the local community. It is a place where you can feel motivated and supported without the pressure often found in more intense gym settings.
Planet Fitness also offers more than just a place to sweat. The gym is a hub of wellness, incorporating services that aid in recovery and relaxation. This holistic approach to health is a significant draw for many members. It's not just about what you do during your workout, but also how you take care of your body before and after. The availability of amenities like tanning and HydroMassage® for select members adds a spa-like feel to the facility, making it a more comprehensive wellness center than a typical gym. This blend of fitness, relaxation, and self-care is a defining feature of the Planet Fitness brand. For locals in Franklin and nearby communities, this combination of affordability, accessibility, and unique amenities makes Planet Fitness a practical and appealing choice for their health and wellness needs.
Planet Fitness is located at 166 Grove St, Franklin, MA 02038, USA. This prime location in Franklin makes it easily accessible for residents and those commuting from surrounding areas. The gym is situated in a well-trafficked area, with ample parking available for members. The facility is committed to being accessible to all, featuring a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. This inclusive design ensures that everyone in the community has the opportunity to pursue their fitness goals without facing physical barriers. The convenience of its location, coupled with its focus on accessibility, makes Planet Fitness a practical and user-friendly option for the people of Franklin, Bellingham, Wrentham, and other nearby Massachusetts towns. The ease of access and well-maintained facilities contribute to a seamless and comfortable workout experience.
Services Offered:
- Access to a wide variety of cardio and strength equipment.
- Unlimited access to your home club (Classic membership).
- Access to any Planet Fitness worldwide (PF Black Card®).
- Free Wi-Fi for all members.
- PF App workouts, including exclusive PF+ workouts for Black Card members.
- Use of Massage Chairs and HydroMassage™ (PF Black Card®).
- Tanning services (PF Black Card®).
- The option to bring a guest anytime (PF Black Card®).
Features / Highlights:
- A "Judgement Free Zone®" atmosphere, making it comfortable for all fitness levels.
- Different membership tiers to suit various budgets and needs.
- Amenities include restrooms and showers.
- Accepts credit cards, debit cards, and NFC mobile payments for convenience.
- Wheelchair-accessible entrance, parking lot, and restroom.
- Premium perks and partner rewards available for both Classic and Black Card members.
- 50% off select drinks for PF Black Card® members.
Contact Information:
Address: 166 Grove St, Franklin, MA 02038, USA
Phone: (508) 541-6880
What is worth choosing Planet Fitness?
Choosing Planet Fitness is choosing an affordable, convenient, and non-intimidating approach to fitness. While the gym has faced some critiques regarding customer service and membership policies, particularly at the corporate level, the overall value proposition for a local user in Massachusetts is significant. For a reasonable price, you get access to a clean and well-maintained gym with tons of equipment. The positive experiences, as highlighted by a customer who praised an employee like Noah, underscore the fact that local staff can make a huge difference in creating a welcoming environment. For many, the "Judgement Free Zone®" is a major draw, providing a safe space to get started or stay consistent with a workout routine without feeling self-conscious. The membership perks, especially with the PF Black Card®, offer incredible value, including the ability to bring a guest for free, access to all clubs worldwide, and the use of massage chairs and tanning. This makes it a great option for those who travel or enjoy working out with a friend. While some of the negative feedback points to issues with corporate communication and billing, it's important to weigh these against the day-to-day experience at the local club. For the average person in the Franklin area who wants a reliable, clean, and well-equipped gym that is both accessible and affordable, Planet Fitness is a compelling choice. It’s a place that provides all the essentials and a few comforting luxuries, making the pursuit of a healthy lifestyle more manageable and enjoyable.
Planet Fitness Gym
Gym
- Perks: Partner Rewards & Discounts
Available with both Classic and PF Black Card® Memberships
- PF App Workouts
Available with both Classic and PF Black Card® Memberships
- Free WiFi
Available with both Classic and PF Black Card® Memberships
- Unlimited Access to Home Club
Available with both Classic and PF Black Card® Memberships
- Use of Any Planet Fitness Worldwide
Available with PF Black Card® Membership
- PF+ Exclusive App Workouts
Available with PF Black Card® Membership
- Premium Perks: Partner Rewards & Discounts
Available with PF Black Card® Membership
- Bring a Guest Anytime
Available with PF Black Card® Membership
- Use of Massage Chairs
Available with PF Black Card® Membership
- Use of HydroMassage™
Available with PF Black Card® Membership
- 50% Off Select Drinks
Available with PF Black Card® Membership
Planet Fitness Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
- Wi-Fi
Atmosphere
- Shower
Planning
- Membership required
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Planet Fitness Photos
Planet Fitness Location
Planet Fitness Reviews
cleanequipmentmachinespricelocker roompaybiologicalbank accounttextpolicy
★ 5★ 4★ 3★ 2★ 1I can’t say enough great things about Noah at Planet Fitness. From the moment you walk in, he greets you with genuine warmth and a smile that instantly brightens your day. He’s incredibly knowledgeable about the equipment and always willing to give tips or answer questions, no matter how small.What stands out the most is his positive energy—he makes the gym feel less intimidating and more like a welcoming community. You can tell he truly cares about members’ progress and comfort, and he goes above and beyond to keep the place clean, organized, and running smoothly.If every employee was like Noah, every gym visit would be a highlight of the day. Planet Fitness is lucky to have him!
August 12 · Dylan GonzalezMy review is based on the lack of customer service, accountability, or urgency to make a wrong right.I approached staff on July 3rd about a payment issue and was told that the staff at my home gym did not have the authority to restore the payment plan that was promised me. However, someone would call me back. I did not get a call back, so I followed up five days later.After connecting with the manager and hearing that she too unfortunately could not rectify the situation, she reached out to her boss and was waiting for a follow up from him. Over the next few weeks I periodically contacted PF since they were not following up as they had promised. Additionally, I tried without success to find a number online of someone higher up that could help and I also sought help via the PF app. I never received a response to this inquiry either.After a month of seeking help and wondering why such a simple situation was still not taken care of, the manager at my home gym said I would have to call corporate for help because there was nothing she could do. I immediately contacted the number she gave me, but found that it lead to a series of voice message choices which all ended in "contact your home gym for help." When I shared this with the manager, she finally text her superior and asked him to contact me. I was assured that "John" would call me within a day if he did not call me that evening. It's been a week and unfortunately I am not surprised that I never received this phone call. The message that no one at PF at the higher levels wants to deal with customer service is loud and clear. I feel that they are trying to "run me down" until I am tired of seeking help to the solution and will just pay the higher price.I have been with PF for years and generally found the staff to be kind and helpful, the building and machines clean, and perfect for my needs. I am happy to extend grace to PF if an employee made a mistake, but at this point, the lack of accountability and effort to make things right is not okay, and very disappointing.
August 05 · Nicole PereiraHighest recommendations. Excellent Jim clean sanitized equipment friendly staff members. Excellent parking lot private and safe to park. Love the massage chairs aqua beds
May 15 · Tammy Moody (TAM)This is by far the better gym to go to. Franklin is a better gym than Milford’s. More clean, friendly and took the time to call me when they felt my review was not up to par for there standard to tell me how they are going to add more equipment etc. I thought that was really cool. If you go to planet fitness and with in the area go to Franklin
February 06 · Gabi StewartI’ve given this place too many chances and spend money monthly . It’s always super crowded no matter morning or night . Then there barely are any machines you have to wait to use . Then NO ONE CLEANS THE MACHINES AFTER USING THEM . It’s just always something . I get up early and go a shave to damn near fight ppl to use machines . I’m done finding another gym
July 01 · Qiana Monteiro
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