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Orangetheory Fitness Introduce

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Orangetheory Fitness Details

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities
Restroom
Swimming pool

Planning
Membership required

Payments
Credit cards
Debit cards
NFC mobile payments

Orangetheory Fitness Photos

Orangetheory Fitness Location

Orangetheory Fitness

California Santa Clara County Santa Clara Wyatt Drive

2020 Wyatt Dr, Santa Clara, CA 95054, USA

Orangetheory Fitness Reviews

An average rating of ★3.8 from 78 user reviews.

paymusicpricespoliciesdeskstudiodecisionfeecallheart rate

★ 5★ 4★ 3★ 2★ 1

I had a really disappointing experience with OrangeTheory. First of all, their policy of charging $30 for a single class is ridiculous — especially when I technically qualified for a free trial. But because I don’t currently live in the area (even though I’m visiting), they wouldn’t let me use it. It makes no sense for a national chain to have area-specific restrictions — why even call it the same brand then?When I did attend the class, the heart rate monitor didn’t even work. They said they’d “assess it,” but clearly couldn’t fix it or offer a solution — which defeats the whole purpose of a class built around heart rate zones.The coach was friendly and nice, but that didn’t translate into actual support or value. There was no feedback on my form, no correction, no tips for improvement — not even a check-in to ask about my goals or needs. Just a generic “ask if you have questions” at the end. Why would I spend that much money on a class where no one seems invested in helping me get better?Overall, I felt completely unseen and unsupported. Definitely not worth the hype — or the price, perhaps just this one.
June 04 · Khushboo Kalani
If you're considering joining this studio, please read all the reviews before signing up. I truly regret not doing so myself.This Studio is focused on squeezing money out of people than promoting fitness. Here are just a few frustrating policies I experienced:1. You’ll be charged if you miss a free trial class, even if it's your first time.2. If you sign up for a promo week and decide it's not for you, they'll still charge you an extra membership fee.3. Trying to cancel? Be ready to pay for an extra month even if you're no longer attending.4. One second late to class? That’s a $14 fee.5. Removed from the waitlist a minute before class? You’ll still be fined before you even realize you were added to the session.Their policies are predatory, and the staff doesn't show much flexibility or empathy when you try to resolve issues. Everything seems structured to benefit the studio, not the members.I’ve been to other OrangeTheory locations and had far better experiences. If you’re set on OrangeTheory fitness, consider going to a different studio this one has been nothing but stressful and horrible experience.
August 02 · Hari
I've been an Orange Theory member for years and have been to many different locations. This location, although convenient while traveling, is frustrating as a long time member.This is considered a "premium" studio and requires an additional $10 fee for class, but the treadmills are the originals with the small screens and the plastic is wearing away on the settings. This is the exact opposite of "premium" and that of my home studio.An area of improvement or suggestion for all the coaches here, please turn the music up. The music helps motivate and push past the hard points in the workout. After you provide instructions, please turn it up.
May 20 · Briana Juart
I was really disappointed with the lack of professionalism at the front desk. On top of that, requiring a full month’s notice to cancel a gym membership feels unreasonable and outdated. Gyms should make it easy to leave, not put up barriers.
June 03 · Nishant Nv
I just joined this week, for my class at 7:30, I arrived at 7:34 and the guy at reception literally fought over milliseconds!! and did not let me in! Front desk lacks professionalism and understanding!
August 05 · Parikshit Jain