Energi Introduce
Energi, located at 815 Broadway, New York, NY 10003, USA, is a fitness center that has garnered attention for its unique offerings, particularly as a venue for events and its online class platform. In a city where fitness spaces often compete on equipment and class schedules, Energi seems to have carved a different niche, providing a beautiful and versatile space for various activities. While information on its specific gym floor and workout equipment is not readily available, the focus of its business, according to public data, appears to be on its event space and online services.
The core of Energi's business model seems to be built around providing a high-quality space that can be rented for events and gatherings. The reviews provided highlight this aspect, with one customer noting that "the event space is beautiful." This suggests that the physical location is well-designed and aesthetically pleasing, which is a significant factor for anyone looking to host an event in New York City. The ability to use this space for private events, in addition to its fitness offerings, gives Energi a unique position in the market.
The provided information also mentions that Energi offers online classes, which is a valuable service in today's digital age. This shows that the business is adapting to modern consumer preferences, providing flexibility for those who prefer to work out from home or who cannot make it to the physical location. The online platform likely includes a variety of workouts led by instructors, bringing the "Energi" experience directly to clients, no matter where they are.
However, it is critical to address the serious concerns raised in customer reviews. Multiple reviews describe a "terrible experience" and a "bait and switch" related to the refund of event deposits. Customers reported that their $500 and $700 deposits were not returned in a timely manner, despite company policy promising full refunds. The reviews mention a lack of communication, with emails being ignored and a phone number being "magically disconnected." One customer had to get their money back through PayPal, calling the company "completely unprofessional and just embarrassing to be called a business." This is a significant point for any potential customer to consider.
Location and Accessibility
Energi is located at 815 Broadway, New York, NY 10003, USA. This prime address places it in the vibrant Union Square area, a highly accessible and central part of Manhattan. Its location on a major thoroughfare makes it easy to reach by various modes of public transportation, including the subway and bus systems. The surrounding neighborhood is filled with restaurants, shops, and other businesses, making it a convenient destination for anyone in the area.
Services Offered
- Online Classes: Energi offers digital fitness classes, allowing clients to participate in workouts from any location with an internet connection.
- On-site Events: The physical location is available for private events and gatherings.
Features / Highlights
- Beautiful Event Space: According to a customer review, the physical space is "beautiful," suggesting a high-quality, well-designed environment.
- Adaptable for Various Uses: The facility's primary function as an event space indicates its adaptability for different purposes beyond standard fitness.
Contact Information
Address: 815 Broadway, New York, NY 10003, USA
Phone: No reliable phone number is available based on customer reviews. The number provided on some business listings has been reported as "magically disconnected." It's best to rely on email or other digital communication channels, though these have also been noted as being unresponsive.
What is worth choosing
Based on the available information, the primary reason a New Yorker might consider Energi is for its physical space as an event venue. A customer review highlighted that the space is "beautiful," which can be a major selling point in a city where aesthetic and well-designed venues are in high demand. If the purpose is to rent a visually appealing space for a private function, Energi may be a viable option, but with significant caution.
Another potential reason for choosing Energi is the availability of online classes. For individuals who prefer the convenience of working out at home, this service option allows them to access fitness content from anywhere, which is a crucial feature in the modern fitness landscape.
However, the serious and recurring complaints about financial unprofessionalism and lack of communication are a major red flag that must be considered. Both provided reviews detail significant issues with getting deposits back in a timely manner, a process that one customer described as having to be settled through a third party (PayPal). The fact that multiple customers have had this experience, and that the listed phone number is reportedly disconnected, speaks to a potential business practice issue that could cause stress and financial loss.
For a prospective customer, it is essential to weigh the potential benefits of the "beautiful event space" or the convenience of online classes against the documented risks of dealing with the company. The lack of reliable contact information and the negative feedback regarding financial transactions suggest that while the physical space may be appealing, the business operations may not be professional or reliable. For this reason, anyone considering doing business with Energi, particularly for an event that requires a deposit, should proceed with extreme caution and consider alternative, more transparently run businesses.
Energi Details
Service options
- Online classes
Energi Photos
Energi Location
Energi Reviews
I have had an abolutely terrible experience with this company. It has felt like a bait and switch ever since my event 8 weeks ago. Their contracted requested a $500 deposit for the event, which is not a problem, HOWEVER, they have yet to return my money. I have emailed 4 different email addresses multiple times and NO ONE has been able to tell me by when I will receive my deposit. The phone number given to me is magically disconnected as well. While the event space is beautiful, I could never have an event here again due to this.
October 02 · Jolene HernandezTerrible. They took $700 from me to book a room which I had to cancel 8 months in advance. Their policy is a full refund and they told me they'd do it but never did and ignored all of my 6 emails. Had to get my money back via PayPal. Completely unprofessional and just embarrassing to be called a business.
April 26 · Laura BirdDid their free week offer, loved their instructors and variety of classes!
January 30 · Denai have been doing my monthly event at this studio and all i can cay is "The best". We are looking forward to do more events in this studio. The Owner is awesome and we have built a great relationship. Thank you Energi :)
December 07 · Steven HalimOwner and employees of this company lack professionalism, empathy and sympathy towards their customers. Owner is very condescending and lacks taking ownership of mistakes and lacks attempt to satisfy customers and find resolutions to issues. Will NOT use this business in the future.
April 19 · Amber Edwards (pOTentiallyA)
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