Planet Fitness Introduce
For New Yorkers seeking a straightforward and budget-friendly fitness solution, Planet Fitness at 2129 White Plains Road in the Bronx is a well-known option. As part of the national "Judgement Free Zone®" chain, this gym is built on the philosophy of creating a comfortable and non-intimidating environment for people of all fitness levels. The goal is to make fitness accessible to everyone, regardless of their experience. This particular location offers a range of equipment and amenities designed to provide a comprehensive workout without the high costs or pressures of a traditional health club. It’s a place where you can feel comfortable, whether you're just starting your fitness journey or you're a seasoned gym-goer.
The core value of this gym is its affordability and the variety of perks offered through its membership tiers. From cardio machines to strength equipment, the facility aims to provide all the essentials for a solid workout. The popular PF Black Card® membership, in particular, adds significant value with benefits like access to any club worldwide and the ability to bring a guest for free. However, a major point of consideration for this location is its popularity. Due to its affordability, the gym can get very crowded, which has led to some members expressing frustration over waiting for machines and a lack of proper gym etiquette among some patrons. Another notable concern from a long-time member is the air conditioning system, which has been reported to struggle during hot summer days. Despite these issues, the gym's fundamental offerings, including on-site services, showers, and a friendly staff, make it a viable option for those who prioritize a low-cost, convenient place to work out.
Location and Accessibility
Planet Fitness is conveniently located at 2129 White Plains Rd, Bronx, NY 10462, USA. This prime location in the Bronx places it on a major thoroughfare, making it easily accessible for residents of the surrounding neighborhoods. The area is well-served by public transportation, including bus lines that run along White Plains Road, providing a direct link to the gym. For those who drive, the gym offers paid street parking options. The facility itself is designed with accessibility in mind, featuring a wheelchair-accessible entrance and restrooms. This commitment to being an inclusive space ensures that people of all abilities can visit and work out comfortably.
Services Offered
Planet Fitness provides a straightforward and value-driven approach to fitness, offering a variety of services and perks through its membership plans.
- Onsite Services: The gym has a staff presence on the floor to assist with member inquiries and provide support, although some members have noted that the level of proactive management can vary.
- PF App Workouts: Members have access to the Planet Fitness app, which provides a library of on-demand workout videos and guides for all fitness levels.
- Free Wi-Fi: The club offers complimentary Wi-Fi, allowing members to stream music or stay connected while they work out.
- Unlimited Access to Home Club: The standard Classic membership gives you unlimited access to this specific location, allowing you to work out as often as you like.
- Use of Any Planet Fitness Worldwide: The PF Black Card® membership provides the flexibility to work out at any Planet Fitness location around the globe, a significant benefit for travelers.
- Bring a Guest Anytime: With a PF Black Card®, members can bring a guest with them for free on every visit.
- Use of Massage Chairs and HydroMassage™: PF Black Card® members can take advantage of the gym's massage chairs and HydroMassage™ beds, which are great for post-workout recovery and relaxation.
- Premium Perks and Discounts: Both membership tiers offer partner rewards and discounts, with the PF Black Card® providing access to exclusive premium perks.
- 50% Off Select Drinks: Black Card members receive a discount on select beverages at the front desk.
Features / Highlights
The Planet Fitness on White Plains Road is known for several key features that draw in a diverse crowd of New Yorkers. Its no-frills, high-value model is its biggest selling point.
- Affordable Membership: The gym offers one of the most budget-friendly membership options in the city, making it accessible to a wide range of individuals.
- "Judgement Free Zone®" Atmosphere: The core philosophy of a non-intimidating and supportive environment is a major highlight for those who are new to fitness or prefer a more relaxed setting.
- Extensive Amenities for Black Card Members: The inclusion of massage chairs and HydroMassage™ beds with the PF Black Card® adds a significant wellness and recovery component to the membership.
- Worldwide Access: The ability to use any Planet Fitness with the Black Card is an exceptional feature for those who travel for work or leisure.
- Wheelchair Accessibility: The gym's accessible entrance and restrooms ensure it can serve a broad and diverse community.
- On-Site Services: The availability of staff to provide assistance and the presence of restrooms on site add to the convenience and comfort of the gym experience.
Contact Information
For more information on memberships, club hours, or to speak with a staff member, you can contact the Planet Fitness on White Plains Road directly.
Address: 2129 White Plains Rd, Bronx, NY 10462, USA
Phone: (718) 650-6700
What is Worth Choosing
For many New Yorkers in the Bronx, Planet Fitness on White Plains Road is a practical and convenient choice for their fitness needs. Its main draw is the high value for a low monthly fee, particularly with the PF Black Card® membership. The gym is perfect for those who are looking for a straightforward, no-frills place to work out without the pressure of a high-intensity gym culture. The non-intimidating "Judgement Free Zone®" is a huge plus for beginners or anyone who has felt uncomfortable in other gym environments. The added perks like massage chairs and the ability to bring a guest make the membership an even better value.
However, it is crucial for potential members to consider the reported downsides. The gym's popularity can lead to overcrowding, especially during peak hours, which may result in a frustrating workout experience with long waits for machines. Some members have also noted that the facility's air conditioning system can struggle during summer heatwaves, making the environment uncomfortably hot. Another concern raised is the occasional lack of proactive staff management on the gym floor, leading to issues with gym etiquette. While these issues may not affect every visit, they are important to be aware of. Ultimately, if you are a New Yorker who is looking for an accessible, affordable, and inclusive gym and you are willing to navigate potential crowds, this Planet Fitness location is a great option. It offers a solid foundation for your fitness journey and provides enough value to make it a worthwhile choice for many.
Planet Fitness Services
Gym
- Perks: Partner Rewards & Discounts
Available with both Classic and PF Black Card® Memberships
- PF App Workouts
Available with both Classic and PF Black Card® Memberships
- Free WiFi
Available with both Classic and PF Black Card® Memberships
- Unlimited Access to Home Club
Available with both Classic and PF Black Card® Memberships
- Use of Any Planet Fitness Worldwide
Available with PF Black Card® Membership
- PF+ Exclusive App Workouts
Available with PF Black Card® Membership
- Premium Perks: Partner Rewards & Discounts
Available with PF Black Card® Membership
- Bring a Guest Anytime
Available with PF Black Card® Membership
- Use of Massage Chairs
Available with PF Black Card® Membership
- Use of HydroMassage™
Available with PF Black Card® Membership
- 50% Off Select Drinks
Available with PF Black Card® Membership
Planet Fitness Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Amenities
- Restroom
Planning
- Membership required
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Paid street parking
Planet Fitness Photos










Planet Fitness Location
Planet Fitness
2129 White Plains Rd, Bronx, NY 10462, USA
Planet Fitness Reviews
cleanequipmentwalkingdeskmanagerACfloorfeelockerssummer
★ 5★ 4★ 3★ 2★ 1Completely Mismanaged and Toxic Environment.I used to go to this gym, but I had to stop because it’s always overcrowded. The worst part? Many of the members are rude, entitled, and completely inconsiderate. They hog the machines for ridiculously long periods, some just sit on their phones while others wait making it impossible to get a proper workout. It’s gotten completely out of hand, and the environment has turned toxic.There’s zero gym etiquette, and worse, no staff presence on the floor to manage the chaos. I strongly urge management to take this seriously and start having someone on the floor to monitor behavior and enforce equipment-sharing rules. You cannot charge premium prices and let the place run like a free-for-all. This isn’t just frustrating anymore, it’s a serious and growing problem.
July 10 · John KushI’ve been coming to this particular location since it opened. While I’ve never really had any issue with staff or equipment (although there are always quite few treadmills always out of order), their Air Conditioning system is the worst around. In the middle of this summers intense heatwave, that gym has become a living oven it seems anytime the temps go over 90 degrees. It is horrible to workout in such incredible heat with no ventilation whatsoever. If that’s the case, I may as well go the park for free to workout going forward and just cancel my membership if I’m going to be in such a sweltering environment. Come on Planet Fitness, spend a little money and get this AC issue fixed NOW, not when summer ends!! It’s truly getting ridiculous and a lot of folks are going elsewhere as a result. This is not good.
July 28 · Peter Rivera★☆☆☆☆ Planet Fitness is a Complete Scam – Zero Customer SupportI’ve had an extremely frustrating and dishonest experience with Planet Fitness. For the last 4 months, they’ve been charging me a monthly membership fee plus a late fee every single month. When I finally went to my local branch to settle everything and cancel my membership, I was told that my account had been “sent to collections” and there was no way to pay or resolve anything directly with them.When I asked why they were still charging me fees if the account was with collections, I got no straight answer. Worse, the employee said he couldn’t even tell me which collection agency it was supposedly sent to. I asked to speak to the manager – only to be told she was on vacation for two weeks and couldn’t be contacted. I then asked if there was anyone managing the branch in her absence. They said no one. That’s how irresponsibly this branch is being run.Out of frustration, I called another Planet Fitness branch, and the woman I spoke to told me there’s no such thing as “sent to collections” in their system. So either the first guy was lying or had no idea what he was talking about.This whole experience shows how shady and disorganized Planet Fitness is. They keep charging without accountability, give misleading information, and have zero customer service. If you’re thinking of joining – be careful. You might end up paying for months with no way to stop it or even talk to someone responsible.
July 17 · Mohammed MazharThis by far is the worst Planet Fitness I have been to since becoming a member. Unfortunately, this is the only gym in my area that is within walking distance from my house, so like many of the people in my community, I have no choice but to frequent this particular location. I have been going to this gym for almost a decade and the conditions are below standard of what Planet Fitness advertises. The machines are constantly out of order, the mini lockers near the desk are broken, and currently, the AC is not working. I am truly tired of complaining (and I'm sure the employees are tired of hearing my issues), but it is completely unacceptable for the AC to not be working in the dead heat of summer. When I addressed the issue to the staff, they tell me that they are waiting for someone to repair the AC. I've heard this excuse for nearly a week and still no resolution. I've called the Senior Director of Operations, Jessica Manfredi, and the phone goes straight to voicemail. The lack of concern and care is really beyond comprehension and the manager should be ashamed and quite frankly embarrassed that their gym is running so poorly.
June 30 · Danielle (Dani)This particular location has been getting worse during the last 6 months or so. For starters, the summer program for teens to work out free is AWFUL. Too many teens come together, hog the equipment, spend most of their time chatting and joking, and they actually vape inside the gym!Then, the music is RIDICULOUSLY loud on the second level, especially in the morning. Even with my earbuds on blast, the music pierces through. No one wants to hear loud music in the morning.Several of their recumbent bikes don’t work. And even after I told several employees about the issues. They still do nothing about it. So let me inform you:The bike on the far left randomly loses resistance in the middle of your workout, messing up your flow and target goals. It’s so annoying to go from 17 to 0 and back to 17 in 10sec.The bike on the far right won’t lock in place. Several times, while peddling, I’ve slid all the way back because my pushing caused the weak locking mechanism to give way. Very dangerous.Lastly, several paper towel dispensers on the 2nd level don’t work well. You have to a ton of time pressing the level just to get a few inches of paper. Where are our maintenance fees going?I hope they get their act together with these things.
June 27 · X Man
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