Planet Fitness Introduce
For residents in Naperville, Illinois, and the surrounding areas, finding the right gym can be a game-changer for a fitness journey. Planet Fitness, located at 1163 E Ogden Ave, has distinguished itself as a standout choice, earning a reputation that goes beyond its well-known "Judgement Free Zone" motto. This location is particularly celebrated for its exceptional cleanliness, friendly staff, and a positive atmosphere that makes working out not only effective but also enjoyable. It's a place where members feel welcomed and supported, a stark contrast to the intimidating environments often associated with fitness centers.
The core philosophy of Planet Fitness is to provide a high-quality, non-intimidating, and affordable fitness experience for everyone. This mission is clearly visible in the day-to-day operations of the Naperville location. As one long-time member stated, "Love this location! The staff is amazing, I ALWAYS see someone walking around cleaning and maintaining the place. Very well kept up on." This dedication to cleanliness and upkeep is a recurring theme in member feedback and is a major reason why this specific gym is so highly regarded. A clean and well-maintained facility creates a safe and comfortable space, allowing members to focus on their workouts without concern.
Beyond the physical environment, the staff at the Naperville Planet Fitness are consistently praised for their attentiveness and positive energy. One glowing review highlighted the exceptional service from a staff member named Chris, who was described as the "Best Guy EVER!!" for being welcoming, helpful, and creating a "wondrous experience." This kind of personal connection and support, from both staff and management, is a key differentiator. The manager, Jojo, is specifically mentioned for being "very positive and uplifting and communicative and actually engages with everyone!" This personal touch, where staff members greet you by name, can significantly boost motivation and make the gym feel less like a chore and more like a community.
Planet Fitness is conveniently located at 1163 E Ogden Ave, Naperville, IL 60563, USA. This address places it in a prime commercial area of Naperville, making it easily accessible for residents from all over the city and nearby suburbs. Its position on a major road like Ogden Ave ensures that it is simple to find and get to, whether you're commuting from home or stopping by after work.
The facility has made significant efforts to ensure it is welcoming to all members, regardless of their physical abilities. It features a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom. These amenities are fundamental in providing an inclusive and comfortable environment for individuals with mobility challenges. The easily accessible parking lot and entrance contribute to a smooth and hassle-free experience from the moment you arrive.
In addition to these features, the gym provides ample parking, which is a major convenience in a busy area. The well-lit and well-maintained parking lot ensures safety and ease of access at all hours, which is particularly important given that many Planet Fitness locations are open 24/7.
Planet Fitness offers two main membership tiers, each providing a comprehensive set of services to meet different needs and budgets. Membership is required to use the facilities, and they accept credit cards, debit cards, and NFC mobile payments.
- Classic Membership: This standard membership includes unlimited access to the home club at 1163 E Ogden Ave. Members can enjoy the use of all cardio and strength equipment, along with amenities like free Wi-Fi and restrooms with showers. The PF App provides workouts and tutorials to help members get started or stay on track, and the membership includes Perks and Partner Rewards & Discounts.
- PF Black Card® Membership: This is the premium tier, offering a host of extra benefits for a more comprehensive fitness and wellness experience. Black Card members receive everything included in the Classic Membership, plus the ability to bring a guest anytime for free. They also get access to any Planet Fitness location worldwide, exclusive PF+ App Workouts, and premium partner discounts. The most popular added services include unlimited use of massage chairs, HydroMassage™ beds, and tanning. Black Card holders also receive 50% off select drinks.
- Onsite Services: The gym offers online classes and in-person fitness training sessions with certified trainers who can help create customized workout plans.
The Naperville Planet Fitness location stands out for its unique blend of features that contribute to its overwhelmingly positive reputation.
- Exceptional Staff and Management: The staff at this location, including the manager Jojo and trainer Chris, are repeatedly praised for their friendliness, professionalism, and genuine care for members. Their ability to make members feel personally welcomed is a key highlight.
- Superior Cleanliness: Unlike many gyms, this location is noted for its consistent and meticulous upkeep. Staff members are frequently seen cleaning and maintaining the equipment and facility, ensuring a hygienic and pleasant environment for everyone.
- Extensive Amenities and Perks: The Black Card membership offers incredible value with unlimited use of spa-like amenities such as massage chairs and HydroMassage™ beds, as well as tanning services. These features provide a holistic wellness experience that goes beyond a standard workout.
- Welcoming Atmosphere: The "Judgement Free Zone" philosophy is fully embraced here, creating a supportive and non-intimidating environment that is ideal for people of all fitness levels.
- Accessibility: The facility's commitment to accessibility, with wheelchair accessible entrance, parking, and restrooms, makes it a welcoming place for everyone in the community.
For more information about this top-rated gym or to inquire about a membership, you can contact the Planet Fitness Naperville location directly.
Address: 1163 E Ogden Ave, Naperville, IL 60563, USA
Phone: (630) 416-7200
For anyone in the Naperville, Illinois area looking for a gym, this specific Planet Fitness location is an excellent choice. Its reputation for having an amazing staff and being exceptionally clean sets it apart from other fitness centers, even within the same brand. The glowing reviews from members who have experienced other locations highlight this gym as the "best location" for a reason. The positive, uplifting energy from the staff, as noted by members, makes the often-dreadful task of working out far more motivating and enjoyable.
Beyond the great atmosphere, the value provided by the memberships, especially the PF Black Card®, is substantial. The ability to bring a guest for free, use any Planet Fitness worldwide, and access a range of premium spa amenities makes the monthly fee feel like a comprehensive wellness investment. The convenience of having a spa, tanning salon, and gym all under one roof is a major draw for busy individuals.
Ultimately, choosing this Planet Fitness is about more than just equipment. It's about becoming part of a community where you are greeted by name, encouraged by a positive team, and provided with a clean, well-maintained space to pursue your health and fitness goals without any judgment. It's a place where every person can feel comfortable, whether they are a fitness veteran or just taking their first step on their journey to a healthier life.
Planet Fitness Services
Gym
- Perks: Partner Rewards & Discounts
Available with both Classic and PF Black Card® Memberships
- PF App Workouts
Available with both Classic and PF Black Card® Memberships
- Free WiFi
Available with both Classic and PF Black Card® Memberships
- Unlimited Access to Home Club
Available with both Classic and PF Black Card® Memberships
- Use of Any Planet Fitness Worldwide
Available with PF Black Card® Membership
- PF+ Exclusive App Workouts
Available with PF Black Card® Membership
- Premium Perks: Partner Rewards & Discounts
Available with PF Black Card® Membership
- Bring a Guest Anytime
Available with PF Black Card® Membership
- Use of Massage Chairs
Available with PF Black Card® Membership
- Use of HydroMassage™
Available with PF Black Card® Membership
- 50% Off Select Drinks
Available with PF Black Card® Membership
Planet Fitness Details
Service options
- Online classes
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
- Wi-Fi
Atmosphere
- Shower
Planning
- Membership required
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Planet Fitness Photos










Planet Fitness Location
Planet Fitness
1163 E Ogden Ave, Naperville, IL 60563, USA
Planet Fitness Reviews
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★ 5★ 4★ 3★ 2★ 1Love this location! The staff is amazing, I ALWAYS see someone walking around cleaning and maintaining the place. Very well kept up on. Staff is very tentative and friendly and quickly involved with problem solving. Definitely the best location! I’ve been to the one on Douglas and another on Lake street (Aurora) and the staff doesn’t even compare. Very peaceful and good vibes. The manager Jojo is very positive and uplifting and communicative and actually engages with everyone! I’ve never walked into a facility where staff greets me by name :) makes working out so much less dreadful and much more motivating.
July 21 · Marissuh HartmanChris is the Best Guy EVER!! He definitely helped me with every question I had and helped me have a wondrous experience & I will recommend this facility based on his welcoming and I will always truly have a good relaxing, welcoming, time here, thank you CHRIS, For making this great! I Love You Guys!!! 💓🩷❤️💙💚
July 18 · Denise MGym staff refused to honor the Active & Fit trial pass offer and were rude in their response. They claimed—incorrectly—that I had previously worked out there for free, when in fact I had only done two brief walk-throughs while deciding between gyms. They also refused to provide the contact information for the manager they said instructed them not to honor the trial, and actively blocked me from speaking with the manager directly.After this experience , I used an Active & Fit trial at another gym, and immediately after my workout there, I signed up as a member. This kind of unwelcoming behavior is a sure way to turn off a potential customer. I had been a loyal LA Fitness member for 13 years before moving too far from one. I do not want the response here on Google from Planet Fitness to simply say ‘speak to management’—the staff themselves prevented that from happening.
August 16 · ammar khanUpdated review(03/29/2025)The quality of the equipments has been drastically reduced. There are so many equipment needs repair since many weeks now. The worker at the gym are still cooperative but if the gym equipments are working then it would have been better.Its funny that they repair/replace the not working TV 📺 sooner than the gym equipments 😅————————-Worth for the money. Well maintained gym equipment and it is quite big to accommodate weekday crowd. Weekend it feels a bit crowded but I feel that is common in most gyms.
August 30 · Ganesh M SReally grateful for the attention to detail at this location! The staff were super helpful!! Thank you to all the those working 7/30 @ 6:45; the crew at the front desk Sophie & Chris were very polite, courteous, professional and productive! Thank you for employing great staff at the Naperville Planet Fitness
July 30 · Harrington
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